- REGARDING SHIPPING:
All orders must be received before 12:00pm CST (Monday - Friday) for second day
and 3 Day Select service. Some items may not be available for express shipping.
(Please note: The billing name, address and zip code must match with your
issuing bank records and be verifiable by Indysuperbikes Inc. in order for your
order to be processed in a timely manner.)
RETURNS & EXCHANGES:
Any returns & exchanges are at the sole discretion of Indysuperbikes Inc, and
are moderated by the terms below. You must obtain a parts return authorization
number from Indysuperbikes before returning any parts. We are not responsible
for any parts returned without a proper return authorization number.
RETURNS & EXCHANGES on APPAREL:
All returns & exchanges are at the sole discretion of Indysuperbikes Inc, and
are moderated by the terms below. You must obtain a return authorization
number from Indysuperbikes before returning any apparel. We are not responsible
for any apparel returned without a proper return authorization number. All
apparel must be returned within 10 days of receiving it. Returns for exchange
for a different size are subject to a $20.00 charge for shipping expenses to and
from the distributor. Any apparel item on closeout is non returnable so be sure
the item you order is the correct size before ordering. Indysuperbikes suggests
trying the item on at a local shop before ordering to avoid exchanges. Returns
not for exchange are subject to our standard 25% restocking fee. Shipping is not
Refundable.
RETURN POLICY:
No returns accepted after 30 days.
Parts must be in 100% resalable condition.
Customer will be responsible for shipping and handling, to and from
Indysuperbikes Inc. on all orders placed.
All returns are subject to a 25% restocking fee.
No canceled orders are allowed on special order items.
No returns on special order parts, electrical items, books or manuals.
DAMAGED GOODS:
Inspect all orders immediately upon receiving them to check for any damage. If
there is any damage to any of the products in your order, please contact the
delivering carrier at once. Keep the shipping carton and all packaging material.
Indysuperbikes, Inc. cannot initiate the claim with UPS. Once you have a claim
number call us to obtain a return authorization number.
RETURNING AN ITEM:
All returns require a return authorization number, which can be obtained by
calling Indysuperbikes at (866) 463-9720 (866-INDYSB0) Mon-Fri., between 10:00am and 6:00pm
Central Standard Time. For more information, you may email us at Sales@Indysuperbikes.com.
We cannot accept any returns without a return authorization number. Please
enclose a copy of your original invoice when returning any parts, and send via
insured and prepaid shipping to:
Indysuperbikes Inc.
Attn: Shipping Dept. RA#: ____
9725 Kincaid Dr.
Fishers, IN 46038
Shipping and handling fees are not refundable. International customers are
responsible for customs on returned items. Returns due to shipping error or
manufacturer defect will be replaced at our discretion.
SPECIAL ORDERS:
On all special orders, a 100% deposit is required. Please allow 30-90 days
shipping time on special orders. No returns or refunds are given on special
orders. Indysuperbikes deals with many international distributors to provide a
large unique selection of products, so be patient when you order a custom part.
Please be sure you are willing to wait before you order a special item. We will
do everything we can to expedite your order for the fastest turn around time
possible.
FOREIGN ORDERS:
Must be pre-paid in US Money Order, Certified Bank Draft or Western Union Wire
Transfer. Shipping fees will be added to the order. All overseas orders (except
APO addresses) are subject to a $25.00 service fee to cover any possible credit
card verification expenses and handling fees. For overseas orders placed with a
credit card, a fax verification with a copy of a photo ID and credit card will
be required with a signature authorizing the full amount of the order including
all shipping fees. Our fax number is: 0011-317-577-1733.
WARRANTY:
NO WARRANTY WRITTEN OR IMPLIED is made on any products made or sold by
Indysuperbikes Inc. All descriptions given by Indysuperbikes as to function are
for reference only and are not a guarantee. Indysuperbikes cannot assume any
responsibility for personal injury, labor or other injury arising out of the use
of any product manufactured or sold. Indysuperbikes shall not, under any
circumstances, be liable for any special, incidental or consequential damages,
including but not limited to damage or loss of goods or claims of customers of
the purchaser which may arise and or result from the sale, installation or use
of these products. By purchasing or installing the product, the purchaser agrees
to all of these terms.
For further warranty information, please see further documentation from the
manufacturer of your product.
LIABILITY:
Some items in on our website may not be legal for sale or use in the state of
California on any pollution-controlled vehicle. Indysuperbikes does sell some
performance products that are intended for racing vehicles only and are not
applicable for use on pollution-controlled street/highway vehicles. The use of
products obtained from Indysuperbikes is at the sole discretion of the
purchaser.
The purchaser of any product from Indysuperbikes releases Indysuperbikes from
all liabilities as to the use of those products. The purchaser recognizes that
any alteration or modification to any motorcycle may increase the risk of injury
or accident and may also render the motorcycle illegal for public road use.
Note on listed prices: We make every effort to ensure that all of all our
listings up to date. However due to the large volume of parts online we cannot
guarantee all our listed prices are absolutely accurate. We are constantly
checking and updating our website to bring you the best deals possible and
appreciate your understanding and cooperation in the unlikely event a product is
priced incorrectly.
COPYRIGHTS:
The contents of this website including photos and text are copyrighted
2004 by Indysuperbikes Inc. All rights reserved. No part of this website can
be reproduced without written permission from Indysuperbikes Inc.
Indysuperbikes Inc is not affiliated with any of the manufacturers mentioned in
the website, including, but not limited to: Aprilia, Ducati, Honda, Suzuki,
Kawasaki, Yamaha. Indysuperbikes Inc retains the right to modify or change any
portion of these terms at any time. Indysuperbikes retains the right to change
or modify prices at any time. All policy changes will be posted immediately on
this page. Any changes in price will be reflected accordingly on the website.
However due to a large product list and changing inventory some products may be
listed incorrectly on rare occurrences, (i.e. price or product number), if this
happens Indysuperbikes will contact the purchaser with the option of canceling
or continuing with the order at the updated price.
If you should have any questions regarding these policies, you may contact us by
phone at: (866) 463-9720 (866-INDYSB0) Mon-Fri., 10:00am - 6:00pm CST, or by email at: Sales@Indysuperbikes.com.